Ordered Royal Mail – Mon-Thurs before 2.30pm
Dispatched Royal Mail -Same Day
Delivered – Next working Day
Ordered Royal Mail – Friday before 2.30pm
Dispatched Royal Mail -Same Day
Delivered – Monday (Uness you request and upgrade it to Saturday Gurantee which an extra fee applies)
Ordered Royal Mail – Monday-Wed after 2.30pm
Dispatched Royal Mail -Next working day
Delivered – The working day after
Ordered Royal Mail – Friday after 5pm, Saturday and Sunday
Dispatched Royal Mail – Monday
Delivered – Tuesday
UK DELIVERIES – Our UK orders are sent via
Royal Mail and will require signature on delivery, occasionally alternative providers may be used.
Special timed deliveries are not available in Scotland or Northern Ireland.
Occasionally there may be a delay from our delivery partner, we do not take responsibility for this and we can not issue a refund on your delivery. – We do not take responsibility for any issues with
Royal Mail.
Any orders left outside an address or stolen from an address will have an investigation raised with
Royal Mail. Unfortunately we do not replace or refund any of these orders unless a success investigation is the outcome. – We do try our best to ensure your parcel gets to you next day, occasionally there may be a reason for a delay, especially during busy times of the year.
If any order is sent back to us due to missing delivery an additional delivery fee will be applied for resending of the order back to you.
PLEASE NOTE, DUE TO THE NATURE OF OUR PRODUCTS
Royal Mail ARE UNABLE TO LEAVE YOUR ORDER IN A SAFE SPACE OR WITH A NEIGHBOUR.
aestheticswarehouse.co.uk is not responsible for any loss of income due to non-delivery or late deliveries.
We do NOT take responsibility for any undelivered orders due to customs returning the products back to us. If this does happen a refund will be issued to yourself. If you have any special delivery request or concerns, please contact us by calling 07402067224 or email us at
[email protected]
If you purchase our new Delivery Protection guarantee and your parcel is lost, damaged, or delayed (meaning the cold chain is broken), Aesthetics warehouse will replace the parcel as fast as possible to avoid any further delays to your clinic.
If you choose not to take out Delivery Protection cover, the customer will need to open an investigation with Royal Mail. This can take a few weeks, with no guarantee that the full amount will be paid back to the customer, as Royal Mail will only insure parcels up to the value of £100.
